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This page sets out the legal framework that applies when you access 77coins from Bangladesh. Your use of the site, your account and any transactions you make are subject to these terms — and eligibility depends on your local law and the regions we currently support.
When you create and use an account on 77coins, you enter into a direct relationship with us as the platform operator. Our terms cover everything from how you register and verify your account, to how funds move through your wallet when you use Rocket or Upay as your payment method. We require you to read and accept these terms before your account becomes active — they are not optional conditions attached after the fact. Bangladesh-based access is subject to local law. We do not make legal determinations on your behalf: whether participation is permitted in your specific situation is something you are responsible for confirming. Where local regulations change, we update the relevant sections of our policy and notify you through your registered account contact. Your continued use of the platform after any such update means you accept the revised terms. Transactions processed through local payment rails such as Rocket and Upay are subject to both our platform policy and the individual terms of those payment services. We are not a party to disputes between you and your payment provider, but our support team can share transaction records to help resolve questions. Keep your account contact details current so we can reach you when policy changes apply.
Deposits and withdrawals via Rocket fall under our wallet transaction policy. Records are logged to your account and available for review in your transaction history.
Upay payments are processed under the same account wallet rules. Any query about a specific transaction can be raised with our support team using your account reference.
We may ask you to verify your identity before processing certain account actions. The steps and documents required are shown inside your account settings when verification is needed.
When our legal terms change, the updated version is published here. We also send a notice to your registered contact. Continuing to use your account confirms acceptance.
Our legal terms apply specifically to the 77coins platform and the account relationship you hold with us. They do not extend to third-party services, external payment providers or the laws and policies of any jurisdiction we are not authorised to address. Understanding what falls inside and outside this policy helps you know where to direct any question or dispute.
Login, registration, identity verification and account suspension rules all fall within this policy. If access is restricted in your region under local law, that restriction takes precedence over anything stated here.
Fund movements through your 77coins wallet — including Rocket and Upay deposits — are governed by our transaction terms. Payment provider terms sit alongside ours and are not replaced by them.
Games, information and published materials on 77coins are covered by our content and intellectual property terms. Game studios such as Joker, Habanero and PG Soft retain rights over their own titles.
External links, payment gateways and studio platforms operate under their own terms. We are not responsible for third-party policies, and our legal terms do not apply beyond the 77coins platform boundary.
Our policy is not just a list of operator rules — it also defines practical steps you can take when something needs to change on your account. You have the right to review the data we hold against your account, correct details that are inaccurate and raise a formal question if you believe a policy was applied incorrectly. These rights sit alongside any local consumer protections that apply in Bangladesh, and they do not replace them. To exercise any of these options, start inside your account dashboard, where the relevant request forms and transaction records are accessible. If you cannot find what you need there, our support team is the right next step — bring your account reference number to any contact so we can locate your records quickly. We aim to acknowledge every policy query within a reasonable period, though response times are not contractually fixed. Where a request involves your personal data or account correction, we follow a documented internal process to confirm the change before applying it.
Open your account dashboard to see transaction history, login records and any notices we have sent. These records are the starting point for any policy question you want to raise.
If your registered name, contact number or wallet details are wrong, update them in account settings. Some changes require verification before they take effect — follow the steps shown on screen.
If you believe a rule was applied incorrectly to your account, submit a query through the support route. Include your account reference and the specific action you are questioning for a faster response.
You may request a summary of what data we hold about you, or ask to close your account. Both requests go through our support team and follow the documented process outlined in our full privacy policy.
If a section of our policy is unclear, if you have a specific account concern, or if you need to exercise a right described on this page, there are published routes to reach our team. Use the contact method that suits your situation — account-level queries are handled more efficiently when you include your account reference in the first message.
The live chat option is accessible from within your account. It is the direct route for account-specific policy questions and is monitored by our support team.
For formal policy requests, data queries or written correspondence, use the email address published in the contact section of the site. Include your account reference in the subject line.
The on-site help section contains published answers to common policy questions. Check there first — if your question is not answered, escalate via live chat or email with your account details.
We handle account data, cookies and security measures in line with our published privacy and security policy. Below are the four areas that most commonly come up when you have questions about how your information is used on 77coins.
We collect the information you submit at registration and the activity your account generates — transaction records, login events and support interactions. We do not sell this data to third parties, and it is used only for account operation and compliance purposes.
Our site uses cookies to keep your session active and to remember account preferences. You can adjust cookie settings through your browser, though disabling certain cookies may affect how account features load on your device.
Your account is protected by login credentials that only you control. If you suspect unauthorised access, change your password immediately from account settings and contact our support team with your account reference.
We retain account records for the period required by our operating obligations. When you request account closure, we follow a documented retention schedule before deleting personal data. The specifics are detailed in our full privacy policy.
These are the questions we hear most often about our legal terms, account rights and how policy applies to accounts in Bangladesh. If your question is not here, reach out through the support routes listed on this page.
Access and eligibility depend on your local law and the regions 77coins currently supports. You are responsible for confirming whether participation is permitted in your specific situation. These terms apply to any account that is actively in use on our platform.
The full policy documents are published on this site. Check the footer links for the complete terms of service and privacy policy. If any section is unclear, submit a query through live chat or email and we will clarify the relevant part for your account situation.
Open account settings and locate the profile or contact section. Edit the field you need to change and follow any verification step shown on screen. Some changes — such as your registered phone number linked to Rocket or Upay — may require an additional confirmation step before the update is saved.
Yes. Submit a data request through our email support channel, including your account reference. We follow a documented internal process to compile and share a summary of the data held against your account, in line with our privacy policy retention rules.
When you request closure, we process it through our support team. Personal data is retained for the period required by our operating obligations and then deleted according to our retention schedule. You will receive confirmation once the closure is complete.
Raise it with our support team via live chat or email. Include your account reference and describe the specific action you are questioning. Our team reviews the account record and provides a response based on the policy that applied at the time of the action.