Casino / Slots
77coins is straightforward about the data we collect when you use our lobby, make a deposit through Rocket or Upay, or contact our support team. This page sets out what we collect, why we collect it, and what choices you have — with access and eligibility depending on your local law and the regions where our service is available.
When you open an account with 77coins, we collect the registration details you provide — name, contact address and the credentials you set. When you add a payment method such as Rocket or Upay to your wallet, we record the transaction reference and the method type so your account history stays accurate. We do not store full payment credentials on our side; those stay with the payment processor. As you browse the lobby — moving between slots, live casino tables or the sportsbook — we collect session and device data through standard web technologies. That data helps us keep the lobby rendering correctly on the mobile browser you use most. We may also collect the region signal from your device to apply the correct content rules, since availability depends on your local law and eligible regions. If you write to our support team, we keep that correspondence linked to your account so follow-up is consistent. We retain account data for as long as your account is active or as required by applicable policy obligations. Rocket and Upay transaction references are part of your account wallet record and are visible to you in the transaction section of your account.
Transaction references tied to Rocket deposits appear in your account wallet history. We store the reference ID and method type only — full wallet credentials stay with Rocket's own processing system, not on our servers.
Upay transactions are logged against your account in the same way. The record shows method, reference and status. You can review these entries directly in the transaction section once you are signed in.
We collect browser type, device model and session duration to keep the lobby stable across mobile and desktop. No personally identifying information is extracted from this layer beyond what you provide at registration.
Messages you send to our support team are stored against your account record. This lets any agent who follows up see the full thread rather than asking you to repeat the context from scratch.
This privacy policy covers the data 77coins itself collects and processes across account registration, lobby use, wallet transactions and support. It does not extend to third-party services that operate independently once you leave our domain, and it does not override applicable local law. The four areas below define what falls inside and outside this document's scope so you can see clearly what we are responsible for.
Data collected during login, session activity and account settings changes falls fully inside this policy. This includes your registration fields, any updates you make to your contact details and the access log tied to your account.
Payment references for Rocket and Upay deposits logged against your account are inside scope. The processing of funds on the payment provider's own infrastructure is outside our policy and governed by that provider's own terms.
Your browsing activity within the 77coins lobby — which categories you visit, how long you spend on a page — falls inside this policy as session data. Game outcome data is managed at the studio level and is outside this document's scope.
Links or tools from external providers — including game studios and payment processors — operate under their own privacy terms once you interact with them directly. We are not responsible for data practices outside our own platform boundary.
You have several practical options when it comes to the data 77coins holds on your account. The most direct route is your signed-in account area, where you can review your registration details, check your transaction history — including Rocket and Upay references — and update contact information that has changed. If you find something in your account record that appears inaccurate, you can correct it through the account settings fields or raise a correction request with support if the field is not editable from your side. For questions about what data we hold or how it is used, our support team is the right contact point — see the contact section on this page for the routes available. If you want to request deletion of your account data, note that some records may need to be retained under applicable policy or legal obligations, and the outcome depends on your local law and eligible region. We aim to respond to account-related data queries through the same support channel you use for general account help.
Sign in and open the account section to see your registration data, transaction references and any active wallet methods. This is the fastest way to verify what we hold on your account without contacting support.
Editable fields in account settings can be updated directly. For fields that cannot be changed from the account page — such as registered contact identifiers — raise a correction request through the support route listed on this page.
If you want to understand how a specific piece of your data is used, write to our support team with your account identifier. We will respond through the same channel with the relevant details from your account record.
Submit a deletion request through support. Some data may be retained where required by applicable obligations. We will confirm what can be removed and what must be kept, based on the rules that apply in your eligible region.
If you have a question about this policy, want to review a data point on your account, or need to raise a correction, the routes below are the ones we actually respond through. We do not publish contact paths we cannot service — what is listed here is what works.
Open the chat widget from any page on the site while signed in. Give your account identifier in the first message so the agent can pull up your record directly without back-and-forth.
Send your query to the support address shown in the contact section of your signed-in account area. Include your registered contact detail and a clear description of the data question or correction you need.
The help section inside your account lists common data and privacy questions with guided steps. Check there first — many account record queries can be resolved without raising a separate support ticket.
Data handling at 77coins follows a straightforward principle: collect what is needed to run your account, keep it accurate, and give you a clear way to ask questions or make corrections. Cookies are used to maintain your session state and remember lobby preferences across visits on the same device — you can manage cookie behaviour through your browser settings. Account security relies on the credentials you set at registration; we do not expose those credentials to other parts of the platform. Data retention runs for as long as your account remains active or as required by applicable obligations in your eligible region.
We use session cookies to keep you signed in across the lobby and to remember display preferences. You control cookie acceptance in your browser settings. Disabling all cookies may affect how the lobby loads on your device.
Your login credentials are hashed and not readable by support agents. If you suspect unauthorised access, change your password immediately from the account security section and contact support through the live chat route.
Active account data is held for as long as your account is open. Transaction references — including Rocket and Upay records — are retained in line with applicable obligations. After account closure, residual data retention follows the rules of your eligible region.
When we update this privacy policy, the revised version is published at this URL. Continued use of the platform after a policy update indicates you have reviewed the changes. For material changes, we aim to flag the update through your account notification area.
These are the questions we hear most often about how 77coins handles account data. If your question is not here, the support routes in the contact section above are the right next step.
We collect the name, contact address and login credentials you enter during registration. If you add Rocket or Upay as a payment method, we log the transaction reference and method type against your account. We do not collect payment credentials directly.
Yes. Sign in and open the account section to review your registration details and transaction history. For a broader view of what we hold, send a request through support with your account identifier and we will provide the relevant details.
Editable fields can be updated directly in account settings. If the field you need to change is locked, raise a correction request through live chat or the support email shown in your signed-in account area. Include your account identifier in the message.
Game studios supply content to our lobby but do not receive your personal account data from us. Session data tied to a game round is handled at the studio level for game-outcome purposes only. Our data-sharing is limited to what is needed to operate your account.
Some data may be retained after account closure where required by applicable obligations in your eligible region. We will confirm at the time of closure what is removed and what must be kept. Retention length depends on local law and the nature of the record.
We store the transaction reference and method type for wallet records visible in your account history. Full Rocket and Upay credentials are processed and held by those payment providers on their own infrastructure, not stored on our side.
Submit a deletion request through the live chat or support email route. We will confirm which records can be removed and which must be retained under applicable obligations. Access to this process depends on your local law and eligible region.